Flagstaff & Northern Arizona — Video Visits
Psychiatric care in Flagstaff and Northern Arizona, by secure video
Psychiatric care in Flagstaff and across Northern Arizona at Better Place Now is by secure video, with Dr. Justin Schwarting, DNP, PMHNP-BC, a board-certified psychiatric nurse practitioner. There is no Flagstaff office. American Indian Health Program members pay $0. Traditional Medicare, TRICARE, VA Community Care and self-pay ($220) are accepted, and Medicare covers video visits from home through 2027.
- Setting
- Video onlyNo Flagstaff office
- AIHP
- $0American Indian Health Program
- First visit
- 60 minutesA full hour
- Openings
- Same weekReply within 1 business day
Psychiatric visits from home in Flagstaff, Prescott, Sedona, Kingman and Show Low
Every Better Place Now visit in Northern Arizona is by secure video, with evening and weekend times. In-person appointments are offered only in the Phoenix area, by arrangement.
You must be physically located in Arizona during each video visit. If you live on the Navajo Nation, which reaches into New Mexico and Utah, that means being on the Arizona side at the time of the visit.
Visits cover psychiatric evaluation, ADHD evaluation for children 6 and up, teens and adults, anxiety and depression, bipolar disorder, PTSD and trauma and medication management.
AHCCCS in Coconino, Yavapai, Mohave, Navajo and Apache counties
AHCCCS's health plan list shows two AHCCCS Complete Care plans in these five northern counties: Arizona Complete Health – Complete Care Plan and Health Choice Arizona. Banner-University Family Care is not offered there (AHCCCS (opens in a new tab)).
- American Indian Health Program members pay $0 at Better Place Now: no copays and no missed-appointment fees. AIHP is AHCCCS's fee-for-service option for American Indian and Alaska Native members (AHCCCS (opens in a new tab)). If a Tribal Regional Behavioral Health Authority coordinates your behavioral health care, tell the team so it can check.
- Arizona Complete Health or Health Choice Arizona: these AHCCCS plans are not on the practice's list. Send a note with your plan name and the team will tell you before anything is scheduled.
Medicare in Prescott and Sedona, and Northern Arizona veterans
Medicare.gov states that through December 31, 2027, Medicare covers telehealth services from anywhere in the U.S., including your home (Medicare.gov (opens in a new tab)). Traditional Medicare is on the practice's list, and a family member can help book and join the visit; see Medicare psychiatric care.
Veterans cared for by the Northern Arizona VA Health Care System, whose main hospital is in Prescott (Northern Arizona VA (opens in a new tab)), can see a community provider with approval from their VA care team; VA decides eligibility (VA (opens in a new tab)). With a VA Community Care referral, the practice bills VA directly. See care for veterans and military families.
Urgent and crisis help in Flagstaff
Better Place Now is not an emergency service. In Flagstaff, The Guidance Center crisis department at 2187 N. Vickey Street is open 24 hours a day, 7 days a week, and you can walk in or call 928-527-1899 (The Guidance Center (opens in a new tab)).
Anywhere in Arizona you can call or text 988, call the Arizona crisis line at 1-844-534-4673, or call 911.
How to book from Northern Arizona
No referral is needed. If your insurance requires a specialist referral, the team will tell you while verifying benefits.
Step 1: Call, text or email
Or request online. Scheduling asks only what is needed to book: no health details.
Step 2: Coverage checked
The team verifies insurance and confirms the expected cost before the visit, usually within one business day.
Step 3: A full-hour first visit
By secure video from home, anywhere in Northern Arizona.
How much does a visit cost?
American Indian Health Program members pay $0. Other plans on the practice's list work in Northern Arizona too; benefits are verified before the first visit.
- First evaluation (60 minutes)
- $220
- Follow-up visit (30 minutes)
- $120
Currently listed rates. Expected cost is confirmed before your first visit.
- American Indian Health Program (AHCCCS)
- Traditional Medicare
- TriWest / TRICARE
- VA Community Care Network
- Blue Cross Blue Shield of Arizona
- Aetna
- UnitedHealthcare
- UMR
- Cigna / Evernorth
- MultiPlan
- Banner Health Plans
- AHCCCS
- Banner-University Family Care (AHCCCS)
A plan name on this list is not a coverage guarantee. Participation and what you owe depend on your specific plan, so benefits are verified before scheduling is confirmed. Plan list last checked October 23, 2026.
Frequently asked questions
No. Patients in Flagstaff and Northern Arizona are seen by secure video from home. In-person visits are offered only in the Phoenix area, by arrangement.
If you are an American Indian or Alaska Native member enrolled in the American Indian Health Program, yes, at $0. Banner-University Family Care is not offered in the northern counties, and Arizona Complete Health and Health Choice Arizona are not on the practice's list; send a note and the team will tell you before anything is scheduled.
Yes, as long as you are physically in Arizona at the time of the visit. Members of the American Indian Health Program pay $0.
Medicare.gov states that through December 31, 2027, Medicare covers telehealth services from your home. Traditional Medicare is on the practice's list, and the team confirms what applies to you before the first visit.
Yes, by secure video: children 6 and up and teens, with a parent or guardian part of every visit, including ADHD evaluations.
No. Dr. Justin Schwarting is a board-certified psychiatric-mental health nurse practitioner (DNP, PMHNP-BC), not a physician. He provides psychiatric evaluation and medication management.
Related pages
- AHCCCS psychiatric carePlans by county, and $0 cost
- MedicareVideo visits for older adults
- Telehealth psychiatry in ArizonaHow video visits work
Sources
- Available Health Plans (AHCCCS Complete Care) (opens in a new tab), Arizona Health Care Cost Containment System
- American Indian Health Program (AIHP) (opens in a new tab), Arizona Health Care Cost Containment System
- Telehealth (opens in a new tab), Medicare.gov, U.S. Centers for Medicare & Medicaid Services (2026)
- Northern Arizona VA Health Care System (opens in a new tab), U.S. Department of Veterans Affairs
- Eligibility for community care outside VA (opens in a new tab), U.S. Department of Veterans Affairs
- Crisis services (opens in a new tab), The Guidance Center, Flagstaff (2026)
Practice details on this page were last checked October 23, 2026. General information, not medical advice. See the editorial policy.
Book a video visit from Northern Arizona.
A full 60-minute first visit by secure video from home. Tell the team your plan; coverage is confirmed before scheduling.
No health details are needed to schedule. Scheduling calls, texts, and email are not monitored for emergencies: call or text 988, or call 911.