For Clinicians — Outpatient Referrals
Refer a patient for psychiatric care in Arizona
Therapists, primary care clinicians, pediatricians and counselors can refer patients to Better Place Now for psychiatric evaluation and medication management by secure video anywhere in Arizona. Dr. Justin Schwarting, DNP, PMHNP-BC, sees children 6 and up, teens, adults and older adults, and every first visit is a full 60 minutes. Plans include AHCCCS (Banner-University Family Care and AIHP), Medicare, TRICARE and VA Community Care.
- First visit
- 60 minutesA full hour
- Ages
- 6 and upChildren to older adults
- Setting
- Video statewidePhoenix in person by arrangement
- Reply
- 1 business dayBenefits checked first
How to refer a patient

Step 1: Talk it through with your patient
Explain why you suggest a psychiatric evaluation, and that Better Place Now is an outpatient practice led by a board-certified psychiatric nurse practitioner.
Step 2: Your patient reaches out
The patient calls or texts 480-660-2160, emails support@betterplacenow.com, or uses the secure online request (opens in a new tab). Scheduling needs no health details, which keeps clinical information off unsecured email.
Step 3: Or call with their permission
If your patient would rather you start it, call 480-660-2160 with their permission and the team will contact them. Ask the team how to send records securely before sharing any.
Step 4: Benefits checked, then a full first hour
The team verifies coverage before scheduling is confirmed and usually replies within one business day. The first visit is 60 minutes; follow-ups are 30 minutes.
Not for emergencies
Better Place Now is an outpatient practice. For a patient in crisis, call or text 988, call the Arizona crisis line at 1-844-534-4673, or call 911.
Which patients are a good fit to refer
Patients who need a hospital, residential or detox level of care, or an emergency evaluation, need a different setting. For a group of patients in a facility or program, see facility psychiatry coverage.
- Diagnostic questions: ADHD in children 6 and up, teens and adults, possible bipolar disorder, PTSD, and anxiety or depression that has not improved.
- Medication questions: a medication management plan, a second opinion on current medications, or a review when several are taken at once.
- Older adults on Medicare who would rather be seen by video from home. See Medicare psychiatric care.
- AHCCCS members of Banner-University Family Care and the American Indian Health Program, who pay $0. See AHCCCS psychiatric care.
- Veterans and military families with a VA Community Care referral or TRICARE. See care for veterans.
Working alongside the care your patient already has
A psychiatric evaluation adds to therapy and primary care; it does not replace them. With the patient's written permission, the evaluation summary and plan can be shared with you, so changes are coordinated instead of happening in separate silos.
Medication decisions start with the smallest change likely to help and are explained plainly. Controlled medications are prescribed only when clinically appropriate after a complete evaluation, and the Arizona prescription monitoring program is checked before every controlled prescription.
Visits are by secure video anywhere in Arizona, or in person in the Phoenix area by arrangement. The patient must be physically located in Arizona at the time of a video visit.
How much does a visit cost?
Most referred patients use insurance. The team verifies each patient's benefits and explains the expected cost before the first visit, and self-pay rates are posted openly.
- First evaluation (60 minutes)
- $220
- Follow-up visit (30 minutes)
- $120
Currently listed rates. Expected cost is confirmed before your first visit.
- Traditional Medicare
- Blue Cross Blue Shield of Arizona
- Aetna
- UnitedHealthcare
- UMR
- VA Community Care Network
- TriWest / TRICARE
- Cigna / Evernorth
- MultiPlan
- Banner Health Plans
- AHCCCS
- Banner-University Family Care (AHCCCS)
- American Indian Health Program (AHCCCS)
A plan name on this list is not a coverage guarantee. Participation and what you owe depend on your specific plan, so benefits are verified before scheduling is confirmed. Plan list last checked October 21, 2026.
Frequently asked questions
Give your patient the number 480-660-2160 (call or text), the email support@betterplacenow.com, or the secure online request on the booking page. You can also call with the patient's permission and the team will contact them.
Yes, for members of Banner-University Family Care and the American Indian Health Program, who pay $0. Other AHCCCS plans are not on the practice's plan list, so check with the team first.
No. Patients can reach out directly. VA Community Care needs a VA referral, and some insurance plans need one too; the team checks while verifying benefits.
No. Dr. Justin Schwarting is a board-certified psychiatric-mental health nurse practitioner (DNP, PMHNP-BC), not a physician. Arizona gives nurse practitioners full practice authority to evaluate, diagnose and prescribe.
With your patient's written permission, the evaluation summary and plan can be shared with you. Ask your patient to name you as their referring clinician when they schedule.
The team replies within one business day, and same-week openings are available, including evening and weekend video visits.
Yes, from age 6, with a parent or guardian part of every visit. Child and teen care is by secure video anywhere in Arizona, or in person in the Phoenix area by arrangement.
Related pages
- Facility psychiatry coverageFor programs and facilities with a census
- Medication managementOngoing care after the evaluation
- Insurance & self-payEvery plan on the list, and self-pay rates
Sources
- Arizona: state practice environment (opens in a new tab), American Association of Nurse Practitioners
- Eligibility for community care outside VA (opens in a new tab), U.S. Department of Veterans Affairs
Practice details on this page were last checked October 21, 2026. General information, not medical advice. See the editorial policy.

Have a patient who needs a prescriber?
Call 480-660-2160 to talk through a referral, or give your patient the number. Benefits are verified first, and the first visit is a full 60 minutes by secure video anywhere in Arizona.
No health details are needed to schedule. Scheduling calls, texts, and email are not monitored for emergencies: call or text 988, or call 911.
