Tucson & Southern Arizona — Video Visits
Psychiatric care in Tucson and Southern Arizona, by secure video
Psychiatric care in Tucson and across Southern Arizona at Better Place Now is by secure video, with Dr. Justin Schwarting, DNP, PMHNP-BC, a psychiatric nurse practitioner who earned his doctorate at the University of Arizona. There is no Tucson office. Banner-University Family Care (AHCCCS) members pay $0, and TRICARE, Traditional Medicare and self-pay ($220) are accepted.
- Setting
- Video onlyNo Tucson office
- AHCCCS
- $0Banner-UFC and AIHP
- First visit
- 60 minutesA full hour
- Openings
- Same weekReply within 1 business day
Psychiatric visits from home in Tucson, Green Valley, Sierra Vista and Yuma
Every Better Place Now visit in Southern Arizona is by secure video. In-person appointments are offered only in the Phoenix area, by arrangement. You must be physically located in Arizona during each video visit, and evening and weekend times are available.
Visits cover psychiatric evaluation, ADHD evaluation for children 6 and up, teens and adults, anxiety and depression, bipolar disorder, PTSD and trauma and medication management.
AHCCCS in Pima, Cochise, Santa Cruz and Yuma counties
AHCCCS's health plan list shows Arizona Complete Health – Complete Care Plan and Banner-University Family Care serving Pima, Cochise, Santa Cruz and Yuma counties (AHCCCS (opens in a new tab)). In Pima County, UnitedHealthcare Community Plan is also offered (UnitedHealthcare (opens in a new tab)).
- Banner-University Family Care members pay $0 at Better Place Now: no copays and no missed-appointment fees.
- American Indian Health Program members pay $0 too, including members of the Tohono O'odham Nation and the Pascua Yaqui Tribe who are enrolled in AIHP. If a Tribal Regional Behavioral Health Authority coordinates your behavioral health care, tell the team so it can check.
- Arizona Complete Health or UnitedHealthcare Community Plan: these AHCCCS plans are not on the practice's list. Send a note with your plan name and the team will tell you before anything is scheduled.
Not sure which plan you have?
It is printed on your AHCCCS member ID card. Banner-University Family Care member services: 1-800-582-8686.
Davis-Monthan, Fort Huachuca and Southern Arizona veterans
Arizona is in the TRICARE West Region, where TriWest Healthcare Alliance is the contractor (TRICARE West (opens in a new tab)). Families at Davis-Monthan Air Force Base, Fort Huachuca or Marine Corps Air Station Yuma can use TRICARE Prime or Select through TriWest; those with Medicare Part A and B can use TRICARE For Life (TRICARE For Life (opens in a new tab)).
Veterans cared for by the Southern Arizona VA Health Care System, centered in Tucson (Southern Arizona VA (opens in a new tab)), can see a community provider with approval from their VA care team; VA decides eligibility (VA (opens in a new tab)). With a VA Community Care referral, the practice bills VA directly. See care for veterans and military families.
Urgent and crisis help in Tucson
Better Place Now is not an emergency service. In Tucson, the Connections Tucson Crisis Response Center at 2802 East District Street is open 24 hours a day, 7 days a week, with walk-in mental health urgent care for youth and adults; phone (520) 301-2400 (Connections (opens in a new tab)).
Anywhere in Arizona you can call or text 988, call the Arizona crisis line at 1-844-534-4673, or call 911.
How to book from Southern Arizona
No referral is needed. If your insurance requires a specialist referral, the team will tell you while verifying benefits.
Step 1: Call, text or email
Or request online. Scheduling asks only what is needed to book: no health details.
Step 2: Coverage checked
The team verifies insurance and confirms the expected cost before the visit, usually within one business day.
Step 3: A full-hour first visit
By secure video from home, anywhere in Southern Arizona.
How much does a visit cost?
AHCCCS members of Banner-University Family Care and the American Indian Health Program pay $0. Other plans on the practice's list work in Southern Arizona too; benefits are verified before the first visit.
- First evaluation (60 minutes)
- $220
- Follow-up visit (30 minutes)
- $120
Currently listed rates. Expected cost is confirmed before your first visit.
- Banner-University Family Care (AHCCCS)
- American Indian Health Program (AHCCCS)
- TriWest / TRICARE
- Traditional Medicare
- VA Community Care Network
- Blue Cross Blue Shield of Arizona
- Aetna
- UnitedHealthcare
- UMR
- Cigna / Evernorth
- MultiPlan
- Banner Health Plans
- AHCCCS
A plan name on this list is not a coverage guarantee. Participation and what you owe depend on your specific plan, so benefits are verified before scheduling is confirmed. Plan list last checked October 23, 2026.
Frequently asked questions
No. Patients in Tucson and Southern Arizona are seen by secure video from home. In-person visits are offered only in the Phoenix area, by arrangement.
Yes. Banner-University Family Care is an AHCCCS plan in Pima, Cochise, Santa Cruz and Yuma counties, and its members pay $0 at Better Place Now. Eligibility is confirmed before scheduling.
Those plans are not on the practice's list. Send a note with your plan name and the team will tell you whether a visit can be covered before anything is scheduled.
Yes, by secure video: children 6 and up and teens, with a parent or guardian part of every visit, including ADHD evaluations.
Yes. TRICARE Prime and Select through TriWest are on the practice's list, and those with Medicare Part A and B can use TRICARE For Life. Whether you need a referral depends on your plan; the team checks when verifying benefits.
No. Dr. Justin Schwarting is a board-certified psychiatric-mental health nurse practitioner (DNP, PMHNP-BC), not a physician. He provides psychiatric evaluation and medication management.
Related pages
- AHCCCS psychiatric carePlans, $0 cost and how to start
- Veterans & military familiesVA Community Care and TRICARE
- Telehealth psychiatry in ArizonaHow video visits work
Sources
- Available Health Plans (AHCCCS Complete Care) (opens in a new tab), Arizona Health Care Cost Containment System
- Arizona AHCCCS Complete Care (opens in a new tab), UnitedHealthcare Community Plan (2026)
- West Region (opens in a new tab), TRICARE, Defense Health Agency (2026)
- TRICARE For Life (opens in a new tab), TRICARE, Defense Health Agency (2026)
- Southern Arizona VA Health Care System (opens in a new tab), U.S. Department of Veterans Affairs
- Eligibility for community care outside VA (opens in a new tab), U.S. Department of Veterans Affairs
- Tucson Crisis Response Center (opens in a new tab), Connections Health Solutions (2026)
Practice details on this page were last checked October 23, 2026. General information, not medical advice. See the editorial policy.
Book a video visit from Southern Arizona.
A full 60-minute first visit by secure video from home. Tell the team your plan; coverage is confirmed before scheduling.
No health details are needed to schedule. Scheduling calls, texts, and email are not monitored for emergencies: call or text 988, or call 911.