Psychiatric care in Phoenix, Scottsdale and across the Valley

Most Better Place Now visits are by secure video, so you can be seen from home in Phoenix, Scottsdale, Paradise Valley, Mesa, Chandler, Gilbert, Tempe, Ahwatukee, Queen Creek, Glendale, Peoria, Surprise, Goodyear, Avondale, Buckeye, Anthem or Cave Creek without the drive. Evening and weekend times are offered by video. In-person visits in the Phoenix area are available by arrangement: ask the team when you schedule.

You must be physically located in Arizona during each video visit, from home or another private space. The rule is about where you are during the appointment: if you are traveling outside Arizona that day, the visit waits until you are back.

• Psychiatric evaluation: a full hour on symptoms, history, sleep, health and every current medication.
• ADHD evaluation and ADHD treatment for children 6 and up, teens and adults.
• Anxiety and depression, bipolar disorder and PTSD and trauma.
• Medication management, including a second opinion on a plan that is not working.

AHCCCS's health plan list shows Banner-University Family Care serving Maricopa and Pinal counties, alongside other AHCCCS Complete Care plans (AHCCCS (opens in a new tab)).

• Banner-University Family Care members pay $0 at Better Place Now: no copays and no missed-appointment fees.
• American Indian Health Program members pay $0 too, including members of the Gila River Indian Community and the Salt River Pima-Maricopa Indian Community who are enrolled in AIHP. If a Tribal Regional Behavioral Health Authority coordinates your behavioral health care, tell the team so it can check.
• Other AHCCCS plans, such as Mercy Care, Arizona Complete Health or UnitedHealthcare Community Plan, are not on the practice's list. Send a note with your plan name and the team will tell you before anything is scheduled. More on the AHCCCS page.

Arizona is in the TRICARE West Region, where TriWest Healthcare Alliance is the contractor (TRICARE West (opens in a new tab)). Families at Luke Air Force Base in the West Valley can use TRICARE Prime or Select through TriWest; those with Medicare Part A and B can use TRICARE For Life.

Veterans cared for by the VA Phoenix Health Care System (VA Phoenix (opens in a new tab)) can see a community provider with approval from their VA care team; VA decides eligibility (VA (opens in a new tab)). With a VA Community Care referral, the practice bills VA directly. See care for veterans and military families.

No referral is needed. If your insurance requires a specialist referral, the team will tell you while verifying benefits.

1. 1

   Step 1: Call, text or email

   Or request online. Scheduling asks only what is needed to book: no health details.

2. 2

   Step 2: Coverage checked

   The team verifies insurance and confirms the expected cost before the visit, usually within one business day.

3. 3

   Step 3: A full-hour first visit

   By secure video anywhere in Arizona, or in person in the Phoenix area by arrangement.